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AI Chatbots That Answer Every Inquiry and Qualify Leads Around the Clock.

We build AI chatbots trained on your own content that answer questions, qualify leads and book calls on your website and messaging apps. Good leads reach your team with the full conversation attached, even when the inquiry arrives at midnight.

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The short answer

What an AI Chatbot Does for Your Business

An AI chatbot is an assistant on your website or messaging apps that answers questions, qualifies leads and books appointments using your own information. Unlike old rule-based bots, it understands natural questions and replies in plain language.

We train it on your services, prices, policies and FAQs, set clear limits on what it can say, and connect it to your calendar and CRM. When a question needs a person, it hands over smoothly with the full chat history.

Works on

Your website, WhatsApp, Messenger and Instagram.

Trained on

Your site, documents and approved answers.

Connects to

Your CRM, calendar and email.

Always

A clear route to a real person.

Lead qualification

Your Best Leads Go Straight to Sales. The Rest Still Get Help.

The chatbot asks the same questions your sales team would, scores each answer and routes the lead to the right next step. Change the answers to see how the route changes.

Budget
Timeline
Need
Lead scoreUpdated live
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ColdWarmHot
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RouteDetails
Source: Website chatOwner: Sales teamStage: New leadTranscript: Attached

Example scoring rules. Yours are set with your sales team.

What's included

Everything Your Chatbot Needs to Be Helpful and Safe

A good chatbot is more than a widget. These are the parts we design, build and look after.

Website chatbot

A chat assistant on your site that answers questions in plain language and guides visitors to the right page or action.

  • Designed to match your brand and tone
  • Answers about services, prices and policies
  • Suggests pages, products or next steps
  • Works on phones and desktops

Lead qualification and scoring

The chatbot asks your qualifying questions naturally, scores the answers and routes each lead to the right next step.

  • Qualifying questions agreed with your sales team
  • Scoring rules for budget, timeline and fit
  • Hot leads offered a call straight away
  • Other leads sent helpful follow-up

Booking and human handoff

Qualified visitors can book a call without leaving the chat, and anyone can ask for a person at any time.

  • Calendar booking inside the chat
  • Live handoff to your team during working hours
  • Message capture and follow-up after hours
  • Full transcript passed to whoever picks it up

Knowledge base and guardrails

We train the chatbot only on approved information and set clear limits, so it answers accurately and stays on topic.

  • Trained on your site, documents and FAQs
  • Approved answers for sensitive topics
  • Rules for what it must never say or promise
  • Regular updates when your offer changes

CRM and tool integration

Every conversation becomes a lead record in the tools your team already uses, with nothing to copy and paste.

  • Leads created in your CRM automatically
  • Tags, scores and transcripts attached
  • Email or Slack alerts for hot leads
  • Connections to booking and email tools

Monitoring and improvement

We review conversations every month, fix weak answers and report on how many leads the chatbot handled.

  • Monthly review of real conversations
  • New answers added for common gaps
  • Leads, bookings and handoffs reported
  • Accuracy spot checks

Where it works

Meet Buyers Wherever They Message You

One assistant, trained once, can answer on your website and the messaging apps your customers already use.

Your website

A chat window on every page or only where it helps most, such as pricing and contact pages.

WhatsApp

Answer and qualify the people who prefer to message you rather than fill in a form.

Messenger and Instagram

Reply to direct messages and comments from your social profiles in seconds.

After-hours cover

Inquiries at night and on weekends get an answer and a booked call instead of silence.

Email follow-up

Leads who leave mid-chat get a helpful follow-up with the answer they were looking for.

Privacy built in

Clear consent messages, data kept to what you need and conversations stored securely.

Process

How We Build Your Chatbot

You review the chatbot before it goes live, and you stay in control of what it says.

01
Week 1

Discovery

We map your common questions, qualifying criteria and handoff rules with your team.

02
Weeks 2 to 3

Build and train

The chatbot is trained on your content, connected to your tools and given clear guardrails.

03
Week 3

Test and approve

Your team tests real scenarios, we fix weak answers and you approve it for launch.

04
Monthly

Review and improve

We read real conversations, add missing answers and report on leads and bookings.

A focused website chatbot is often live within 3 to 4 weeks. Extra channels and deeper integrations can add time.

Honest fit check

Is an AI Chatbot Right for You Right Now?

Chatbots help most when inquiries are frequent and questions repeat. Here is how to tell.

✓It works well when

  • You get the same questions again and again.
  • Leads arrive outside office hours.
  • Your sales team spends time on poor-fit inquiries.
  • You have clear information about services and prices.

−Better to wait when

  • You get only a few inquiries a month.
  • Every inquiry needs a long, custom conversation.
  • Your services and prices are not yet written down.
  • No one can review conversations and update answers.

FAQ

AI Chatbot Questions We Hear Most

Still unsure? Ask us and we will show you a demo built around your business.

What is an AI chatbot for business?

An AI chatbot is an assistant on your website or messaging apps that understands natural questions and answers using your own information. It can qualify leads, book appointments and hand over to a person when needed.

Will the chatbot make things up?

We reduce that risk by training it only on approved content, setting strict rules for sensitive topics and telling it to hand over when it is not confident. We also review conversations regularly and correct any weak answers.

Can a real person take over the chat?

Yes. Visitors can ask for a person at any time, and the chatbot passes the full conversation to your team. Outside working hours it takes details and books a follow-up instead.

Does it work with my CRM?

In most cases, yes. We connect chatbots to common CRMs, calendars and email tools so every conversation becomes a lead record with the transcript attached.

Can it answer in more than one language?

Yes. Modern AI chatbots can reply in many languages. We test the languages your customers use and set rules for when to hand over.

How is customer data handled?

We collect only what is needed, show clear consent messages and store conversations securely in tools you control. We follow your privacy policy and the rules that apply to your industry.

Client work

Brands We Help Grow.

Web design · E-commerce · Social media

We built their online store and run their social media, so every new collection moves buyers from a post straight to the right product page.

View case study
Fortress Dulha House logoFortress Dulha HouseGroomswear, Pakistan

Branding · Development · Social media

We shaped their digital brand and run Arabic and English campaigns for Eid, Ramadan and weekly offers, each one pointing customers to the online shop.

View case study
MLS logoMLSFresh meat delivery, Oman

SEO · Content marketing · Link building

We plan and publish their SEO content, from hospital codes to care unit guides, and build authority with guest posts that link back to their site.

Visit 360alert.io
3A360 AlertSecurity and safety

Your project

Be the Next Success Story Here.

Tell us where you want to grow. Our team will map out the right mix of SEO, AI search, web and marketing for your business.

Talk to our team

Get a Free Chatbot Demo

Tell us about your business and the questions you get most, and we will show you how a chatbot would answer and qualify them.

Request my chatbot demo →
  • Demo built around your business
  • Qualifying questions mapped
  • CRM and calendar options
  • Timeline and next steps

Related guides

Learn More About AI Chatbots and Agents.

View all guides →

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