Frequently Asked Questions

We are a full-service digital marketing agency. We plan, build and run SEO, AI search visibility, content, websites, branding, paid ads, social media, analytics and AI automation for growing businesses. You can see every service on our services page.

We have offices in New York (245 Newkirk Avenue 3, Brooklyn) and Lahore (55-D, Model Town). The two teams work as one, which gives clients in the US and abroad more hours of coverage each day.

We work with growing businesses of many sizes. Our deepest experience is in e-commerce, real estate, healthcare, SaaS and professional services.

Yes. We serve clients across the US and internationally. Calls, reports and campaigns are planned around your time zone and target market.

Send us a message through our contact page or email [email protected]. A strategist will reply within one business day and set up a free 30-minute strategy call.

Start where leads are leaking. If buyers cannot find you, begin with SEO or paid advertising. If they find you but do not reach out, start with conversion rate optimization or your website. A free strategy call will confirm the right first step.

Yes. Many clients start with one service, such as a website or an audit, then add others once they see results. There is no requirement to buy a bundle.

Yes. Every partnership starts with a discovery session where we study your market, competitors and buyers. We then build a custom roadmap from scratch rather than using templates.

Most of our sites are built on WordPress because it is flexible, fast when built well and easy for your team to update. We can also work with other platforms when a project needs it. See web design and development for details.

Technical fixes can help within weeks. Meaningful ranking and traffic gains usually take three to six months, depending on your site, competition and how much content is needed.

It is the work of making sure tools like ChatGPT, Gemini, Perplexity and Google AI Overviews can find, understand and cite your business. Learn more on our AI search visibility page.

No honest agency can guarantee a specific ranking, because search engines control their own results. We commit to proven methods, clear priorities and transparent reporting on progress.

We test how AI assistants describe your brand for the questions your buyers ask, map the sources they rely on and give you a prioritized plan to fix gaps. See the AI visibility audit page for the full scope.

Pricing depends on scope, channels and goals, so every engagement is quoted after a discovery call. You get a written proposal with clear fees before any work begins.

No. Ad spend is paid by you directly to the platforms, such as Google, Meta or LinkedIn. Our management fee is separate, so you always see exactly what the platforms charge.

We offer flexible engagement models, from one-time projects to monthly retainers. We prefer to earn renewals through performance rather than restrictive contracts. Notice periods, where they apply, are set out in your proposal.

You do. Ad, analytics and CRM accounts stay in your business name, and the deliverables we create for you are yours once invoices are paid. Our terms and conditions explain this in more detail.

We reply within one business day, hold a free strategy call and, if we are a good fit, send a written proposal. Once approved, onboarding and the audit begin in the first week.

You get access to live dashboards and a monthly report that explains results in plain language. Regular check-ins cover what worked, what did not and what we will do next.

You get a dedicated point of contact, a shared project board with owners and dates and scheduled check-ins. Email works for anything urgent between calls.

Access to your website, analytics and ad accounts, plus your goals and any brand materials you have. We send a short onboarding checklist so nothing is missed.