01Who we are
This Privacy Policy explains how Dominant Digitally ("Dominant Digitally", "we", "us" or "our") collects, uses and protects personal information when you visit dominantdigitally.com, contact us or use our services.
We operate from offices at 245 Newkirk Avenue 3, Brooklyn, New York, US, and 55-D, Model Town, Lahore 54700, Pakistan. For any privacy question, you can reach us at [email protected].
02Information we collect
Information you give us
- Contact and inquiry details, such as your name, email address, company, website and the message you send through our forms or by email.
- Project information that you share with us while we prepare a proposal or deliver services.
- Account access that you grant to us for service delivery, such as access to analytics, ad or website accounts. We use this access only to perform the agreed work.
Information collected automatically
- Device and usage data, such as IP address, browser type, pages visited, referring pages and the time spent on the site.
- Cookies and similar technologies, as described in the cookies section below.
Information from third parties
We may receive limited information from partners and platforms you use with us, such as advertising, analytics or scheduling tools, in line with their own privacy terms.
03How we use your information
We use personal information only for clear business purposes, including to:
- Reply to inquiries, schedule calls and prepare proposals.
- Deliver, manage and improve the services you hire us for.
- Send service updates, reports and invoices related to your engagement.
- Send marketing emails where you have agreed to receive them. You can unsubscribe at any time.
- Measure and improve the performance and security of our website.
- Meet our legal, tax and accounting obligations.
04Legal bases for processing
Where laws such as the EU or UK GDPR apply, we rely on one or more of these legal bases:
- Contract, when processing is needed to provide services you requested or to take steps before entering a contract.
- Legitimate interests, such as replying to inquiries, running and securing our website and improving our services.
- Consent, for example for optional cookies or marketing emails. You can withdraw consent at any time.
- Legal obligation, when we must keep or share information to comply with the law.
07International transfers
Our team works from the United States and Pakistan, and some of our service providers operate in other countries. Your information may therefore be processed outside the country where you live.
When we transfer personal information internationally, we take reasonable steps to protect it, such as using providers with appropriate safeguards and standard contractual clauses where required.
08How long we keep information
We keep personal information only as long as needed for the purposes in this policy. Inquiry details are usually kept for up to 24 months after our last contact. Client and billing records are kept for as long as the law requires for tax and accounting purposes.
When information is no longer needed, we delete it or make it anonymous.
09How we protect information
We use reasonable technical and organizational measures to protect personal information. These include encrypted connections, access controls, strong passwords and limiting access to people who need it for their work.
No method of transmission or storage is completely secure. If a data breach affects your information, we will notify you and the relevant authorities where the law requires it.
10Your privacy rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information.
- Object to or restrict certain processing, including direct marketing.
- Ask for your information in a portable format.
- Withdraw consent at any time, where we rely on consent.
- Opt out of any sale or sharing of personal information, as described under some US state laws. We do not sell or share personal information in this way.
To use any of these rights, email [email protected]. We will reply within the time the law requires and will not treat you differently for using your rights. You also have the right to complain to your local data protection authority.
11Children's privacy
Our website and services are meant for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.
12Third-party links
Our website may link to other sites, such as social networks or partner tools. We are not responsible for the privacy practices of those sites, so please read their policies before sharing information with them.
13Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will take reasonable steps to let you know.
14Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].
- New York: 245 Newkirk Avenue 3, Brooklyn, New York, US
- Lahore: 55-D, Model Town, Lahore 54700, Pakistan
Questions about your privacy?
Email us at [email protected] or use the form on our contact page. We reply within one business day.